You're the bottleneck, and not in a sexy way..
You know the systems exist somewhere, in your head, mostly. Maybe a spreadsheet from 2021, a Notion page you haven't opened since you made it, or a series of increasingly unhinged voice notes that even you can't decode anymore.
Your team, if you have one, asks you the same questions seventeen times a day because the answers only live in your brain, which is… bold. Great in theory, but in reality? No.
It's a working session
Your Espresso Shot is a 60-minute diagnostic where I look at how you actually work, not how you think you should work, and figure out where the pressure point is.
Because once you know the real bottleneck, solving it becomes much simpler. We're not doing that anymore, you know the one, where you try to fix everything at once, get overwhelmed, and end up back in your notes app at 11pm.
This is standalone, you can take the plan and run, or if you want me to implement it, we can talk about that after.
But this session is a diagnosis, not a sales pitch disguised as coffee.
So what happens
You'll fill out a short prep form, nothing excessive. I don't need your life story, just enough to know where to aim.
We dig into one core area, whether that's operations, client flow, team handoffs, or whatever's making you want to throw your laptop out the window. I'll ask the annoying questions, and you'll have the answers, I promise.
You get a clear, actionable summary, not another overwhelming list, just the thing to focus on next.
Before we meet
During the session
After the session
Before
After
- Everything lives in your head
- Delegating feels harder than doing it yourself
- Context-switching so hard you forget what you were doing
- Business runs on memory, adrenaline, and sheer force of will
- Held together by vibes and a notes app
- You understand the root cause
- You know the pressure point
- You have an action plan that doesn't require a personality transplant
- You realise you don't have to be the load-bearing wall
- Systems built around your rhythms, not software dictating how you work
"It really helped me think through my systems on a functional level, not a platform one.
So many other spaces are focused on the specific platform, and it's really easy to build your life around the features one platform offers, rather than shaping the tools you use to fit the kind of life you want to live as a business owner.
The Espresso Shot helped me cut through the noise and figure out what I need first, and what backend strategy supports and enables that."
Katy - ThrivepHd
Frequently Asked Questions
Is this just going to be a sales pitch for Behind The Counter?
Nope. The value is the diagnostic conversation itself. You'll leave with clarity on what's heavy and what to prioritize. If Behind The Counter is a fit, I'll mention it. If it's not, no pressure - you'll still have a solid action plan.
