Terms & Conditions

Last updated: 04/05/2026

1. Who We Are

This website is operated by LivBuilds Ltd (“we”, “us”, or “our”).

Our brand may also be referred to as @livbuildssystems.

If you have any questions, contact:
Email: hello@livbuildssystems.com

2. Use of This Website

By using this website, you agree to these Terms and Conditions.

You must not:

Use this website for any unlawful purpose
Attempt to gain unauthorised access to our systems
Copy, distribute, or misuse our content without permission

We may update or remove content at any time without notice.

3. Intellectual Property

All content on this website (including text, branding, graphics, systems, and materials) is owned by or licensed to LivBuilds Ltd.

You may not:

Reproduce, copy, or resell any content
Share paid materials with others
Claim our content as your own

4. Products and Services

We offer both digital products (e.g. templates, resources) and services (e.g. backend system builds and retainers).

We reserve the right to:

Modify or discontinue any offer at any time
Refuse service where necessary

5. Digital Products

When you purchase a digital product (such as Your Daily Brew), you agree:

It is for your personal or business use only
You will not share, distribute, or resell it
Access is granted after purchase and may be delivered via third-party platforms

Due to the nature of digital products, all sales are final and non-refundable.

6. Services (Done-For-You Work)

For services (including Behind The Counter and ongoing support):

A separate contract and scope of work will be provided before work begins
Payment terms will be clearly outlined and must be agreed before delivery
Timelines depend on your responsiveness and cooperation

We are not responsible for delays caused by:

Lack of communication
Missing information
Failure to engage with the process

7. Payments

All payments must be made in full or according to agreed payment plans.

We reserve the right to:

Pause or terminate services if payments are missed
Withhold delivery of work until payment is received

8. Refunds and Cancellations

Digital products: non-refundable
Services: governed by your individual contract

If a service is terminated early, you will be billed for work completed up to that point.

9. Results Disclaimer

We do not guarantee specific results from using our products or services.

Outcomes depend on factors including:

Your business model
Your implementation
External conditions outside our control

We provide systems and support, but you are responsible for how they are used.

10. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for:

Loss of income, revenue, or business opportunities
Indirect or consequential loss
Issues arising from third-party tools or platforms

Our total liability is limited to the amount you paid us for the product or service.

11. Third-Party Tools

We may use third-party platforms (such as Dubsado, Flodesk, Notion, Zapier, and Google Analytics).

We are not responsible for:

Downtime or errors within these platforms
Changes to their features or pricing
Data handling practices on their systems

12. Confidentiality

We respect your confidential business information and will not share it without your permission, unless required by law.

You agree not to share any confidential materials or processes we provide.

13. Termination

We reserve the right to terminate access to our services or website if:

These terms are breached
Behaviour is abusive or inappropriate
Payment terms are not met

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

15. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of the website means you accept the updated terms.