Last updated: 04/05/2026
1. Who We Are
This website is operated by LivBuilds Ltd (“we”, “us”, or “our”).
Our brand may also be referred to as @livbuildssystems.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: hello@livbuildssystems.com
2. What Data We Collect
We may collect and process the following personal data:
Contact Information (such as your name and email address)
Business Information (if you complete application or enquiry forms)
Technical Data (IP address, browser type, device information)
Usage Data (how you interact with our website and content)
Marketing Preferences (what you opt into or unsubscribe from)
3. How We Collect Your Data
We collect data when you:
Fill out forms on our website (including applications or enquiries)
Sign up to receive emails, resources, or offers
Purchase a product or service
Interact with our emails or content
Use our website (via cookies and analytics tools)
4. How We Use Your Data
We use your data to:
Deliver products, services, or resources you request
Communicate with you (including responding to enquiries and sending updates)
Manage client relationships and onboarding
Process payments and contracts
Improve our website, offers, and user experience
Send marketing communications (only where you have opted in)
5. Legal Basis for Processing
We process your data under the following lawful bases in line with UK General Data Protection Regulation and the Data Protection Act 2018:
Consent – when you opt into emails or marketing
Contract – when you purchase or engage our services
Legitimate Interests – to improve our services and operations
Legal Obligation – where required by law
6. Email Marketing
If you opt in, we may send you emails including updates, content, and offers.
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
7. Tools and Third Parties We Use
We do not sell your personal data.
We use trusted third-party providers to run our business and deliver our services. These may include:
Dubsado (client management, contracts, invoices, scheduling)
Flodesk (email marketing and communication)
Zapier (automation between systems)
Notion (internal systems and client delivery)
Google Analytics (website usage tracking)
Lovable (lead capture and quiz functionality)
These providers only process your data on our behalf and in line with their own privacy and security obligations.
8. Data Retention
We retain your personal data only for as long as necessary to:
Deliver services and fulfil contractual obligations
Maintain business and financial records
Comply with legal and regulatory requirements
9. Your Rights
Under UK data protection laws, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise any of these rights, please contact:
hello@livbuildssystems.com
10. Cookies
We use cookies to improve your experience on our website.
These may include:
Essential cookies (for website functionality)
Analytics cookies (to understand how visitors use the site)
Marketing cookies (where applicable)
You can control or disable cookies through your browser settings.
11. Data Security
We take reasonable and appropriate measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.